Privacy Policy

1. Introduction

Labin Instruments Company (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide through our website or in connection with our products or services. By using our website or contacting us, you consent to the practices described herein.

2. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, job title, company, address, email, phone number.

• Demographic & Professional Info: GST/VAT numbers, trade details, industry preferences.

• Transactional Data: Quotations, order history, product interests.

• Technical & Usage Data: IP address, browser type, pages visited, access times via cookies or analytics.

 

3. How We Use Your Data

We use your information to:

• Process enquiries, orders, quotes, service requests.

• Communicate updates, confirmations, support, and marketing relevant to our instruments.

• Improve our products, website functionality, and customer experience.

• Train staff and maintain quality control.

 

4. Cookies and Tracking Technologies

We use cookies and analytics tools (e.g., Google Analytics) to understand how you use our site, optimize performance, and enhance your experience. You can disable cookies via your browser, though this may affect site functionality.

 

5. Disclosure of Your Information

We may share your data with:

• Service Providers: e‑mail systems, website hosting, analytics, logistics, payment handlers.

• Affiliated Companies: for internal administration or reporting.

• Legal Authorities: if required by law or to protect our legal rights.

We do not sell or rent personal information.

6. Data Retention

We retain information while it is necessary for providing services, fulfilling legal obligations, or resolving disputes. After that, we either securely delete or anonymize your data.

7. Your Rights

Subject to applicable law, you may:

• Access and receive a copy of your personal data.

• Correct or update inaccurate information.

• Ask for deletion of your data.

• Object to processing or request restriction.

• (In certain jurisdictions) Data portability or withdraw consent.

To exercise your rights, please contact us via the details below.

8. Security

We implement industry-standard measures—such as encryption, access controls, and secured servers—to safeguard your data. However, no system is completely secure, and transmission over the Internet entails some risk.

9. Children’s Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from users under this age. If we become aware of such data, we take steps to delete it promptly.

10. Third-Party Links & Embedded Content

Our website may link to or embed third-party content. These services have their own privacy policies, and we encourage you to review them independently.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised version on our website with an updated effective date. Your continued use indicates your acceptance of any changes.

12. Contact Information

For any queries regarding these Terms, product details, or support, you may contact:

• 1st, Shed No B 30, Dsiidc Kirti Nagar Ind Area, Kirti Nagar, New Delhi – 110015, Delhi, India
• Email-Labinco18@gmail.com
• Phone No- 9810258639